FAQs

A: Your login credentials are the same username and password that you use to log in to the ACOG.org website. If you have forgotten your login credentials or need assistance with your login information, please contact us.

A: Navigate to the top right corner and choose > Profile. On your profile page, please select the pencil icon next to "Contact Details" in the left column. You will be redirected to the MyACOG page on ACOG.org to make edits.

You can also upload your photo, bio, and  additional profile information from LinkedIn. (Please note that  changes take about 30 minutes to update in the system.)

A: Navigate to the top right corner, choose > Profile,  select the "My Account" tab, and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.

A: ACOG Engage, ACOG’s new online community platform, offers opportunities for ongoing two-way member engagement, document sharing, and direct communication with individual members and groups. ACOG Engage allows you to participate in discussions and share resources with other members.

A: There are several ways to view communities you belong to. You must first log in to view and access your communities.

1. On the right-hand side of the homepage, your first three communities will be listed alphabetically.
2. Navigate to “Communities” in the main navigation bar. Select “My Communities” to view the communities you currently belong to.
3. Navigate to the top right-hand corner and select > Communities.

A: Click on “Communities” in the main navigation, and choose “All Communities” to see a list of available communities. Click "Join" next to the community you wish to join, and choose a delivery option for posts (Real Time, Daily Digest, Consolidated or No Email).

A: Navigate to the top right corner and select > Profile, then click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. On that page, choose from the available subscription options: Real Time, Daily Digest, Consolidated Daily Digest, Consolidated Weekly Digest, or No Email.  

For each discussion, you have the following delivery options:

Real time: You will get emails as new discussion posts are sent, staying abreast of the most current information. This option is perfect for the communities you’re most involved in. Note: This choice gives you the greatest number of emails.

Daily Digest: **Recommended Choice. You will receive one email per day for each of your communities, including all  discussions from the previous day. With this option, you may reply to a discussion thread and start a new thread via email.
Consolidated Daily Digest: You will receive one email per day that combines all the activity for each of your communities. This is a very popular choice among members, as you get one email per day regardless of the number of communities you belong to. Note: You will not be able to respond to a discussion thread via email with this option.
Consolidated Weekly Digest: You will receive one email per week that combines all the activity for each of your communities. Keep in mind that with this option you may miss out on time-sensitive items. Note: You will not be able to respond to a discussion thread via email with this option.
No Email: Only to be set if your preference is either of the Consolidated options on the right. This option allows you to be part of the community without having emails sent to you. You can still post and reach others' messages by logging into the community site. This is our least recommended choice.

A: Navigate to the top right corner, choose > Profile, and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "Leave Community” under the Actions column for the discussions you wish to leave.

A: To respond to a discussion post, find and navigate to the discussion post and click “Reply to Discussion” to send your message to the entire community. To send a private message to the author select “Reply to Sender” (located in the "Reply to Discussion" drop-down). We recommend replying to the sender for simple comments (like “me too”) that add little value to the overall discussion, and replying to the entire community when you are sharing knowledge, experience, or resources that others could benefit from.

From an email (HTML version) of a particular community discussion, you can use the “Reply to Group” link located at the top left side of the thread in the Real Time or Daily Digest discussion email.
Note: You must be a member of specified community to fully participate and post.

A: Navigate to a specific community. Click on “Add” next to Latest Discussions. Add a subject/title to your discussion thread and text to the body.
From an email (HTML version) of a particular community discussion, you can use the “Start New Discussion” link located at the top of the Real Time or Daily Digest discussion email.

A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options from your service provider.

A: Yes. To search across all communities, enter a keyword in the search bar located in the main navigation. To refine your search results, use the filters in the left column.

A: Locate the community you are interested in viewing, click through to the community's landing page, and click on the “Discussions” tab. If you see a post you’re interested in, click the subject line, which will take you to the entire thread. “Show Original Message” at the bottom of the posts in a thread will display the original message that started that discussion.

A: If you know which library the resource might be in, find the specific community via the My Communities page. Click through the community's landing page, then click on the “Library” tab. If you do not know where the resource might be, enter search terms in the main search box, as you would for Google or another search engine.

A: Yes. Enter your desired keyword in the main search box. From the search results page, click "Show Advanced Search."  Then click on “Search for Specific File Types.” This gives you the option to specify file type: Document, Image, Spreadsheet, etc.

A: The libraries are populated in two ways:

1. When you include an attachment in a discussion post, the system automatically places it in the main folder of the affiliated community’s library.

2. You can also upload documents directly to a library by using the “Add” button on any community's library page. Library resources are not required to be associated with a discussion thread.

A: Select “Add” on any community landing page. Please note that uploading a document is accomplished in several steps, and each step must be completed before you can move on to the next:

• Choose a title for your document and include a description (optional). Select the folder to which you’d like to upload it (optional). If you do not pick from the drop-down folders, your file will be uploaded to the main library folder. Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, click “Next.”
• Upload your file.
• Select “Next” if you want to further describe and/or add tags to your file. Otherwise, please click “Finish” to post your library entry

A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images, and YouTube videos.

A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms.  Tagged items are prioritized in the search results.